Privacy Policy

We collect personal information that helps us provide and improve our services. This may include:

• Contact information: name, email address, phone number, billing and delivery address
• Account details: if you create an account, we collect your login email but do not collect or store your password
• Payment details: transaction information processed securely by our payment partners (we do not store full credit card details)
• Order history: products purchased, delivery preferences, and communication records
• Website usage data: cookies, analytics, and device information to improve user experience

We may use your information for the following purposes:

• To process and deliver your orders
• To communicate about your purchases, deliveries, or customer service matters
• To manage your account (if applicable)
• To improve our website, products, and user experience
• To send occasional updates, promotions, or event information (only if you've opted in)
• To comply with legal obligations or resolve disputes

We respect your privacy and only share data where necessary:

• With delivery partners to fulfill your orders
• With payment processors for secure transaction handling
• With IT or marketing service providers who help operate our website and communication systems

We require all such partners to handle your data responsibly and in compliance with applicable privacy laws.

We do not sell or rent your personal information to any third parties.

We take reasonable precautions to protect your personal data against unauthorized access, disclosure, or misuse. Our website uses secure connections (SSL) and reputable third-party systems for payments and hosting.

However, no online transmission or storage system is completely secure. You use our services at your own risk.

Our website uses cookies to enhance browsing experience and analyze traffic.

You may disable cookies through your browser settings, but some parts of the site may not function properly as a result.

We keep your personal data for as long as necessary to fulfill the purposes it was collected for, or as required by law.

When no longer needed, your data will be securely deleted or anonymized.

Under Singapore's PDPA, you have the right to:

• Access your personal data
• Request correction of inaccurate or outdated information
• Withdraw consent for specific uses (subject to legal or contractual restrictions)

To exercise your rights, contact us at admin@prestivo.sg. We may need to verify your identity before processing your request.

You may receive occasional updates or invitations from Prestivo if you have subscribed to our mailing list.

You can unsubscribe at any time by clicking the link in our emails or by contacting us directly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Any updates will be posted on this page, and continued use of our website means you accept the revised version.

For any questions or concerns about this Privacy Policy or how we handle your data, please contact:

admin@prestivo.sg